App / Sports
These terms set out the rules that govern your arc366 account — from how you access the catalog to how transactions are handled through bKash, Rocket, and Upay. Read them before you start, and check back when anything changes, because continued use means you accept the current version.
These terms form the agreement between you and arc366 when you create an account and use the platform. They apply to every part of your session — browsing the game catalog, managing your account wallet, and processing deposits or withdrawals through supported payment rails. Whether you access via mobile browser or desktop, the same terms apply. Access to arc366 and the services described here depends on your local law and the eligible regions we serve. We do not represent that everything on this platform is available in every jurisdiction. It is your responsibility to confirm that using this platform is permitted where you are located. When you register, you confirm that you are of legal age in your jurisdiction and that you are accessing the platform voluntarily and lawfully. We may update these terms at any time; the updated version takes effect when published. If a change materially affects your account, we will make reasonable efforts to notify you through your registered contact details. Continuing to use the platform after an update constitutes acceptance of the revised terms. For questions about a specific clause, reach our support team through the contact routes listed on this page.
Deposits and withdrawals processed via bKash are subject to these terms and to bKash's own service conditions.
Rocket transactions on your arc366 account follow the payment conditions set out in these terms alongside Rocket's platform rules.
Upay is a supported payment rail on arc366; transactions made through it are governed by these terms and Upay's applicable policies.
Not every aspect of your experience on arc366 is governed by the same set of rules. This section clarifies which parts of the platform these terms directly cover and where separate conditions or third-party policies take over.
Your login credentials, account settings, wallet balance, and transaction history are fully within the scope of these terms. Any dispute about account access is handled under this policy.
Deposits and withdrawals made through bKash, Rocket, and Upay are covered here for the arc366 side of the transaction. The payment provider's own terms govern their side independently.
The game catalog, studio content from and , and all lobby materials are covered by these terms for access and fair-use purposes.
External links, payment processors, and studio software operate under their own terms. arc366 is not responsible for third-party policies, and these terms do not extend to those services.
You have concrete options when it comes to managing your account and the information tied to it. If you believe your account details are incorrect — name, contact address, or payment method on file — you can update them directly from the account settings page. For records of past transactions, your account history section shows a log of deposits, withdrawals, and activity tied to your wallet. If you have a question about how a specific clause applies to your situation, or if you want to raise a concern about how your account has been handled, our support team is reachable through the contact routes listed on this page. We aim to respond to policy-related questions with a clear answer rather than a form reply. Where a correction to your account record is warranted, submit the request in writing through the support channel so there is a traceable record on both sides.
Your full transaction history is available inside your signed-in account area. Check deposits, withdrawals, and wallet movements there at any time.
Update your registered name, contact details, or linked payment method from the account settings page. Some changes may require identity verification as shown in the form.
Send a written query to our support team if a clause is unclear or if you believe it has been applied incorrectly to your account.
For account-level disputes or correction requests, contact us through the published support routes. Keep a copy of your request for your own records.
If you have a question about these terms or need to raise a concern about your account, use the contact routes below. We handle policy queries separately from general account help so your question reaches the right team.
Open the chat widget from any page on arc366 to reach the support team directly. Use this route for urgent account or policy questions.
Send a written query to our support email address listed in the contact section of the site. Email is the recommended route for formal policy correction requests.
The Help Centre on arc366 contains published answers to common terms and account questions. Check there first before raising a new request.
We take the handling of your account data and the clarity of our policy commitments seriously. Here is how we approach the key areas that affect your account.
Account data you provide — contact details, payment method records, transaction history — is held for the purpose of running your account and processing transactions. We do not sell your personal data to third parties.
We use cookies to keep your session active and to remember your catalog preferences. You can manage cookie settings through your browser. Disabling certain cookies may affect how the lobby loads.
Your account is protected by the credentials you set at registration. We recommend using a strong, unique password. If you suspect unauthorised access, contact support immediately through the live chat route.
If you want to request a change to how your data is held, or if you want to close your account, submit the request in writing to our support email. We will confirm receipt and the steps that follow.
Answers to the questions we hear most often about how these terms apply to your arc366 account.
Access to arc366 depends on your local law and the eligible regions we serve. If you are in Bangladesh and your use of the platform is lawful under local law, these terms apply to your account and all activity on it. It is your responsibility to confirm eligibility in your location.
When we update these terms, the new version takes effect on the date it is published. If the change materially affects your account, we will attempt to notify you via your registered contact details. Continuing to use the platform after the update means you accept the revised terms.
The arc366 side of any bKash, Rocket, or Upay transaction is governed by these terms. The payment provider's own service conditions govern their side of the transaction independently. Both sets of terms apply simultaneously when you make a deposit or withdrawal.
Go to the account settings page while signed in and update the relevant field. Some changes — such as a name correction — may require identity verification as shown in the form. For corrections that cannot be made self-service, contact support in writing through the email route.
Your complete transaction record is available inside your signed-in account area under the history or wallet section. It shows deposits, withdrawals, and wallet movements. If a transaction appears incorrect, raise it with support through the live chat or email route.
Send a written query to our support team via the email address listed in the contact section of the site. Describe the specific clause and the situation clearly. We handle policy disputes separately from general support and will respond with a direct answer rather than a template reply.