App / Sports
arc366 collects and uses your information only to operate the platform — managing your wallet, processing deposits through bKash, Rocket, and Upay, and keeping your session secure. What we collect, why we collect it, and how you can control it is set out clearly here. Access to this platform depends on your local law and eligible regions.
This policy applies to every interaction you have with arc366 — from the moment you open an account to each session you spend in the lobby. We collect the information needed to verify your account, process wallet transactions, and deliver the platform to your device. That includes your registration details, device identifiers, and transaction records tied to payment methods such as bKash, Rocket, and Upay. We do not sell your personal data to third parties. We do not share it with advertisers. Data shared with payment processors is limited strictly to what those processors need to complete your transaction — nothing more. Your browsing activity within the lobby, including which game categories you open and how you navigate between slots and live tables, may be recorded in aggregate to improve how the catalog is organised. Individual browsing records are not shared externally. Where local law in Bangladesh requires us to retain certain records, we comply with those obligations. Where it gives you rights over your data, we honour them. This policy is written in plain language so you can read it without a legal background. If anything here is unclear, the contact route at the bottom of this page is the right place to ask.
Payment data passed to bKash is limited to what is required to process your deposit or withdrawal. We do not store your bKash PIN or full wallet credentials on our servers.
Rocket transaction records are kept in your account history. You can review them from the wallet section of your account at any time without contacting support.
Upay transfers are logged against your account ID. The log shows amount, date, and status — the same view available to you inside your account dashboard.
We keep account and transaction records for as long as required by applicable law or as long as your account remains active, whichever is longer. You may request deletion of non-mandatory data through the support route.
Covered fully. Registration details, login history, session tokens, and account-level preferences are all governed by this policy. You can review and update most of these directly from your account settings page.
Covered for records we hold. Transaction logs for bKash, Rocket, and Upay deposits and withdrawals are stored under this policy. The payment processors themselves operate under their own separate privacy terms.
Covered in aggregate. We record how the catalog is used — which categories are opened, how sessions flow — but not in a way that identifies you individually in those logs. Game titles and studio content are not personal data.
Not covered by this policy. Links to external sites, third-party payment apps, and studio platforms operate under their own terms. We are not responsible for how those services handle your data once you leave our platform.
You have real, actionable choices over the data we hold. Reviewing your account records does not require a support request — your transaction history, login log, and saved payment references are visible inside your account dashboard. Correcting your registered details, such as your contact number or email address, can be done from the account settings section directly. If you believe a record is inaccurate or want to raise a question about how your data is being used, the support route on this page is the right channel. Requests to delete non-mandatory data — data we are not legally required to retain — are handled through the same route. We aim to acknowledge data-related requests within a reasonable period and will tell you clearly if a request cannot be fulfilled and why. Your rights under this policy apply regardless of which payment method you use or which part of the lobby you access.
Open the account dashboard and navigate to the transaction or activity section. Your deposit and withdrawal history, including bKash and Rocket entries, is listed there with dates and statuses.
Account settings let you update your registered contact information. For changes that require identity verification, the account page will show the steps and documents needed.
Use the published support route — available on the contact page — to ask about how a specific piece of your data is used, stored, or shared. Include your account ID so we can locate your records quickly.
Submit a deletion request through support for any data we are not legally required to keep. We will confirm what can be removed and what must be retained under applicable law before acting.
Log in and use the in-account support section to submit a privacy-related request. Attach your account ID and describe the specific record or question so the team can respond accurately.
Send your data or privacy question to the published support email address listed on the arc366 contact page. Include your registered email and account ID in the message.
The live chat route on the site connects you to the support team during published operating hours. For privacy requests that need a written record, email or the in-account form is the more reliable path.
We use cookies to keep your session active, remember your lobby preferences, and measure how the catalog is used in aggregate. You can manage cookie preferences through your browser settings. Disabling certain cookies may affect how the platform loads on your device.
Your account is protected by password authentication. We do not store payment credentials such as your bKash PIN. If you suspect unauthorised access, the account security section lets you change your password and review recent login activity.
Transaction records are kept for the period required by applicable law. Account profile data is retained while your account is active. You may request a summary of what we hold by contacting support through the published route.
When this policy changes in a material way, we will post the updated version on this page with a revised date at the top. Continuing to use the platform after a change is posted means you have seen the updated terms. You can request the previous version through support.
We collect the details you enter during registration — your name, contact number, and email — along with device identifiers and session data generated when you use the platform. Payment references for bKash, Rocket, and Upay are stored against your account ID but not your full wallet credentials.
Your transaction history, login log, and account details are visible inside your account dashboard without needing to contact support. For a broader summary of all data we hold, submit a request through the published support route and include your account ID.
We share data with payment processors — bKash, Rocket, Upay — only to the extent needed to complete your transaction. We do not sell personal data or share it with advertisers. Third-party game studios receive no personal account data from us.
Contact support through the in-account form or the published email address and specify which data you want removed. We will confirm what can be deleted and what must be retained under applicable law before taking any action on your account.
This policy applies to your use of the platform wherever you access it. Whether access is permitted in your location depends on your local law and eligible regions. We do not make legal eligibility determinations on your behalf — that is your responsibility to check.
An updated version will be posted on this page with a revised date at the top whenever a material change is made. We recommend checking this page periodically. You can also request a copy of the previous version through the support contact route.